Restricted Items

When sending fragile items, you'll need to make sure they're packed securely to make sure they arrive at their destination in one piece. While you can send some fragile items with Movery, there are a few limitations to bear in mind.

Excluded from compensation

• All items that have been badly packaged.
• Ceramic or composite items of any description including without limitation mirrored items, crystal, ceramics, porcelain, plaster, marble, china, stone, slate, resin, granite, concrete (or any item containing these materials)
• Fossils, stones, marble, stoneware or any stone derivative
• Glass items or fragile items that contain glass parts including kitchen appliances
• Lighting equipment such as vehicle lights and light bulbs
• Cameras, lenses, spectacles and optical equipment such as telescopes or binoculars
• Liquids or items contained in glass or ceramics – please note ALL liquids are prohibited
• Paintings, prints or canvases
• Musical instruments including their cases or suitcases when used as external packaging
• Articles made largely or wholly of gold, silver or other precious metals
• Kitchen appliances such as white goods or electronic equipment with fragile/glass parts
• Resin, amber and composite items
• Plants, seeds, flowers and plant derivatives
• Antiques - objects over 100 years old
• Furniture - unless flat packed and safely packaged
• Cheques or dividend warrants which are uncrossed and made payable to the bearer, uncrossed postal orders which do not state to whom they are to be paid, bankers' drafts, bearer securities including share warrants, bonds or relative coupons un-franked postage or revenue stamps – except a revenue stamp embossed or impressed on an instrument which has been executed
• Coupons, vouchers, tokens, stamps, national insurance stamps, credit cards, debit cards, lottery tickets, scratch cards, SIM cards, tickets or passes such as for travel or events, currency notes or coins
• Documentation – such as passports, driving licenses, medical, employment, property or commercial records
• Memorabilia, photographs, signed items and vinyl records
• Diamonds and other precious stones, jewellery or watches with a value in excess of ₹ 100k or antique items

Restricted items, not permitted in the network – do not send

• All liquids are prohibited – including gels, creams, pastes, lotions, oils, perfumes, aftershaves, paints, inks, enamels and varnishes including nail varnish
• Pressurised containers – such as aerosols, oxygen tanks or fire extinguishers
• Scripts or subscription certificates